Welcome to www.lumenlondongroup.com. These terms of use (together with the documents referred to in it) tell you the terms on which you may make use of our website www.lumenlondongroup.com (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.
Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.
Information About Us
www.lumenlondongroup.com is a site operated by Lumen London Group Ltd. ("We"). We are registered in England and Wales under company number 15161362, and have our registered office at 20 Wenlock Road, London, England, N1 7GU. Our main trading address is 20 Wenlock Road, London, England, N1 7GU.
Other Applicable Terms
These terms of use refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing, and you warrant that all data provided by you is accurate.
Our Cookie Policy, which sets out information about the cookies on our site.
Consultation Terms (as outlined below).
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights on our site and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
No Reliance on Information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties, or guarantees, whether express or implied, that the content on our site is accurate, complete, or up-to-date.
Limitation of Liability
To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, our site; or
use of or reliance on any content displayed on our site.
Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
Acceptable Use Policy
You may use our site only for lawful purposes. You may not use our site:
In any way that breaches any applicable local, national, or international law or regulation.
In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use, or re-use any material that does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
Linking to Our Site
You may link to our site only with our prior written permission. If you would like to link to any page on our site, please contact us at [email protected] with details of your request. We reserve the right to deny or withdraw linking permission at any time if we believe it could harm our reputation or misrepresent any association with our business.
Consultation Terms
Our 30-minute free consultation is designed to provide prospective clients with an opportunity to discuss their business challenges and learn more about the services we offer at Lumen London Group Ltd.
Purpose: The consultation serves as an introductory conversation to understand your needs and outline how our services could support your goals. This session does not constitute a formal client-consultant relationship.
Scope: During this time, we offer general insights and suggestions based on the information provided by you. In-depth analysis, strategic planning, and deliverables are not included within this free consultation.
No Obligation: There is no obligation to proceed with our services following the consultation, and we reserve the right to determine the suitability of future engagements on a case-by-case basis.
Booking and Cancellation: To allow us to best serve all clients, we request at least 24 hours’ notice for cancellations or rescheduling. Each prospective client is eligible for one free consultation.
Confidentiality: All information shared during the consultation is confidential and will not be disclosed to third parties without your permission.
Contact Information
If you have questions about your use of our site, you may contact us at [email protected].